Team Member Relations Representative - Bilingual
Portillo's
Oak Brook, Illinois, US
About the Role
Portillo's - - Responsibilities: Receive and review Team Member concerns through calls, emails, and reporting systems; Conduct fair and thorough investigations involving Team Members and Managers; Provide guidance and coaching to Team Members and Managers; Evaluate investigation findings and recommend resolutions; Maintain accurate documentation within Navex system
Responsibilities
- Conduct investigations into team member concerns
- Provide guidance and coaching to team members and managers
- Maintain documentation of investigations
Qualifications
- Bachelor's degree or equivalent experience
- Bilingual in English/Spanish preferred
- Experience in HR or employee relations
Required Skills
investigations
employee relations
coaching
documentation
Navex experience
Keywords
HR
ER
bilingual
investigations
employee relations
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