Senior Customer Assistance Representative-part Time Redding
Enterprise
Redding, California, US
About the Role
Enterprise - 225 East Cypress Avenue - Responsibilities: Take incoming calls and provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions
Responsibilities
- Handle customer inquiries via phone and in-person
- Assist customers with rental needs and resolve issues
- Process returns and check-ins
Qualifications
- Experience in customer service
- Strong communication skills
- Ability to handle calls and in-person interactions
Required Skills
customer service
problem solving
communication
multitasking
data entry
Keywords
customer service
call center
rental
Interested in this role?
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