Senior Customer Assistance Representative-part Time Redding
Enterprise Mobility
Redding, California, US
About the Role
Enterprise Mobility - 225 East Cypress Avenue - Responsibilities: Take incoming calls and provide information and resolution for customers; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions
Responsibilities
- Take incoming calls and provide information and resolution for customers
- Manage outgoing calls for callback management, A/Rs and miscellaneous calls
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
Qualifications
- customer service experience
- communication skills
- data entry
Benefits
Tempoary/part-time schedule
Employee discounts? (not)
Required Skills
customer service
call handling
problem solving
multitasking
verbal communication
Keywords
customer support
retail
call center
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