Seasonal Customer Assistance Representative | Northern Queens
Enterprise
New York City (Queens), New York, US
About the Role
Enterprise - - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions
Responsibilities
- Take incoming calls and provide information/resolution
- Meet and greet customers and assess rental needs
- Process returns, check-ins and exit kiosk transactions
Required Skills
customer service
communication
data entry
problem solving
multitasking
Keywords
seasonal
customer service
call center
reservations
rental
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