Customer Service Representative - Sedona - Part Time
Enterprise
Sedona, Arizona, US
About the Role
Enterprise - 2090 PrescottFlagstaff Highway - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions
Responsibilities
- Take incoming calls and provide information and resolution
- Assess customer rental needs and provide high level service
- Process returns, check-ins and exit kiosk transactions
Required Skills
customer service
communication
data entry
problem solving
multitasking
Keywords
customer service
reservation
phone
in person
sales
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