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Customer Service Representative - Sedona - Part Time

Enterprise Sedona, Arizona, US

About the Role

Enterprise - 2090 PrescottFlagstaff Highway - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions

Responsibilities

  • Take incoming calls and provide information and resolution
  • Assess customer rental needs and provide high level service
  • Process returns, check-ins and exit kiosk transactions

Required Skills

customer service communication data entry problem solving multitasking

Keywords

customer service reservation phone in person sales

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