Senior Customer Assistance Representative-full Time Mckinleyville Eureka, Ca Regular Full-time
Enterprise Mobility
Eureka, California, US
About the Role
Enterprise Mobility - 3561 Boeing Ave - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Provide directions and general assistance
Responsibilities
- Take incoming calls- reservations
- Provide a high level of customer service
- Meet and greet customers in a friendly and timely manner
Qualifications
- high school diploma or equivalent
Required Skills
customer service
phone communication
problem solving
multitasking
data entry
Keywords
customer service
call center
reservation
sales support
b2b
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