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Customer Assistance Representative - Seattle Downtown

Enterprise Seattle, Washington, US

About the Role

Enterprise - 1601 3rd Avenue - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions; Provide directions and general assistance; Perform miscellaneous and backup duties job-related duties as assigned

Responsibilities

  • Take incoming calls and assist customers
  • Provide information and resolution for customers and vendors
  • Process transactions and assist customers at check-in/exit

Qualifications

  • customer service experience
  • communication skills
  • problem solving

Benefits

Employee discounts (if any)
Healthcare options (if any)

Required Skills

customer service phone etiquette data entry problem solving multi-tasking

Keywords

customer service reservations quotations vendor support Seattle

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