Front Desk Agent
Hyatt Hotels
Truckee, California, US
About the Role
Hyatt Hotels - - Responsibilities: Check guests into villas and explain amenities; Assist guests and contact other departments to resolve issues; Explain room features and operations to guests; Follow up to ensure guest requests are met; Answer telephone calls and direct to appropriate department
Responsibilities
- Check guests into villas and explain amenities
- Assist guests and contact other departments to resolve issues
- Explain room features and operations to guests
Qualifications
- hospitality industry experience?
- customer service skills?
- communication skills?
Required Skills
customer service
communication
problem-solving
multi-tasking
hospitality
Keywords
front desk
guest services
hotel operations
hyatt
villa check-in
Interested in this role?
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