Full-time Front Desk Agent
Pyramid Global Hospitality
Wesley Chapel, Florida, US
About the Role
Pyramid Global Hospitality - 5700 Saddlebrook Way - Responsibilities: Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established; Provide exceptional customer service by being engaging and taking sincere interest; Help to resolve problems and WOW guests through recovery when things arent quite right; Promote and sell special hotel programs; Maintain house bank
Responsibilities
- Check guests in
- Resolve problems and WOW guests
- Promote and sell hotel programs
Qualifications
- Experience in front desk or hospitality preferred
- Excellent communication and customer service skills
- Ability to handle cash and operate a house bank
Required Skills
customer service
communication
problem-solving
cash handling
upselling
Keywords
front desk
hospitality
guest services
check-in
cash handling
Interested in this role?
Apply now and take the next step in your career.