Customer Assistance Representative - Seattle Downtown
Enterprise Mobility
Seattle, Washington, US
About the Role
Enterprise Mobility - 1601 3rd Avenue - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions; Provide directions and general assistance; Perform miscellaneous and backup duties job-related duties as assigned
Responsibilities
- Take inbound customer calls and provide information/resolution
- Process returns, check-ins, and exit kiosk transactions
- Assist customers and vendors with inquiries
Qualifications
- Customer service experience
- Communication skills
- Problem-solving ability
Required Skills
customer service
phone support
issue resolution
multitasking
vendor coordination
Keywords
customer assistance
call center
seattle
enterprise mobility
reservations
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