Customer Service Representative -san Juan International Airport
Enterprise Mobility
United States, United States, US
About the Role
Enterprise Mobility - - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Process returns, check-ins and exit kiosk transactions
Responsibilities
- Take incoming calls and resolve customer inquiries
- Meet and greet customers in a friendly manner
- Process returns, check-ins and exit kiosk transactions
Qualifications
- 925433
Required Skills
customer service
communication
problem solving
multitasking
data entry
Keywords
customer service
reservations
call handling
rental car
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