Customer Service Rep Ii - Ssc
Mohawk Industries
San Antonio, Texas, US
About the Role
Mohawk Industries - JobID: [Customer Service Representative] As a Customer Service Representative at Mohawk Industries, you'll: Process sales orders and resolve customer product or service issues; Provide customer account management in a call center environment, which may include order entry, order inquiry, product information, order status, pricing, stock check, and transportation management; Provide customer service for a high volume of inbound calls using ACD (Automated Call Distribution); Be responsible for keying in orders, processing faxes, and preparation of reports...Hiring Immediately >>
Responsibilities
- Process sales orders and resolve customer issues
- Provide customer account management in a call center
Qualifications
- Experience in customer service or call center
Required Skills
customer service
order entry
product information
call center
report preparation
Keywords
customer service
call center
order entry
inbound calls
Mohawk Industries
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Job Overview
Date Posted
5 days ago
Location
San Antonio, Texas, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support service, Consumer support, Technical support
About the Company
M
Mohawk Industries
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