Customer Service Specialist
TireHub
Budd Lake, New Jersey, US
About the Role
TireHub - - Responsibilities: Manage incoming customer calls and inbound order management; Complete outbound calls/campaigns as assigned; Elevate unresolved customer issues to designated departments; Follow up with customers on inbound requests/issues; Drive adoption of self-service tools
Responsibilities
- Manage incoming customer calls and inbound order management
- Elevate unresolved customer issues to designated departments
- Follow up with customers on inbound requests/issues
Required Skills
customer service
order management
self-service tools
campaign outreach
issue escalation
Keywords
customer service
order management
communication
b2b
tire industry
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Job Overview
Date Posted
3 days ago
Location
Budd Lake, New Jersey, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service, Client services, Technical support
About the Company
T
TireHub
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