Customer Service Representative Ii
Napa Auto Parts
Saint George, Utah, US
About the Role
Napa Auto Parts - - Responsibilities: Responds to basic customer inquiries regarding products and quotes and handles order entry; Places customer orders via telephone, fax, email, electronic methods, or walk in; Influences gross profit through negotiating sale price and purchase price within parameters; Builds customer relationships to drive repeat business; Expedites backorders and prepares order for shipment
Responsibilities
- Responds to basic customer inquiries and handles order entry
- Places customer orders via multiple channels
- Influences gross profit through negotiating price within parameters
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- 1 year customer service or sales experience
Benefits
Employee discounts
variables pay差
Required Skills
customer service
order entry
negotiation
relationship building
multichannel communication
Keywords
customer service
sales
order processing
negotiation
Napa Auto Parts
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