Sr. Customer Assistance Representative- Ashland Ashland, Oh Regular Full-time
Enterprise
Mansfield, Ohio, US
About the Role
Enterprise - - Responsibilities: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors; Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned; Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone; Meet and greet customers in a friendly and timely manner; Provide directions and general assistance
Responsibilities
- Take incoming calls and assist customers
- Provide high level of customer service and assess rental needs
- Meet and greet customers
Qualifications
- Customer service experience
- Communication skills
- Ability to handle calls and inquiries
Required Skills
customer service
phone support
problem solving
multitasking
empathy
Keywords
customer service
call center
Ashland OH
enterprise
reservations
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
7 days ago
Location
Mansfield, Ohio, US
Job Type
Full-time
Work Mode
Onsite
Category
Customer support service, B2b b2c customer service, In person and phone based support
About the Company
E
Enterprise
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