Customer Service Representative | Billing Support (bilingual) - $20 Per Hour
Spectrum
Mcallen, Texas, US
About the Role
Spectrum - - Responsibilities: Respond to customer inquiries related to billing; Provide efficient resolution to billing issues; Answer inbound phone calls related to billing inquiries; Establish and grow professional relationships with Spectrum customers; Collaborate with management on customer issue escalations
Responsibilities
- Respond to customer inquiries related to billing
- Provide efficient resolution to billing issues
- Answer inbound phone calls related to billing inquiries
Qualifications
- Basic communication skills
- Experience with customer service is preferred
- Bilingual (English/Spanish) preferred
Required Skills
customer service
billing knowledge
phone support
problem solving
bilingual
Keywords
customer service
billing
call center
bilingual
Spectrum
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