Retail Service Specialist
O'Reilly Automotive
Oconomowoc, Wisconsin, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties, including day end procedures, securing deposits, and locking up; All other duties as assigned
Responsibilities
- Lead store team members in providing excellent customer service to retail and professional customers
- Supervise the customer service levels on the retail showroom
- Ensure telephone is answered according to company policy
Qualifications
- Experience supervising retail customer service
- Strong communication skills
- Knowledge of retail operations
Required Skills
customer service
team leadership
store operations
communication
training
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