Customer Experience Manager - 439 Fall River
Five Below
Fall River, Massachusetts, US
About the Role
Five Below - 510 William S Canning Boulevard - Responsibilities: Wow the Customer through personal contact with customers and ensure fast, friendly checkout; Train crew on the B.E.S.T. customer service experience; Lead assigned store to achieve and maintain customer service score goals; Lead front-end operations and merchandising to meet brand standards; Open and close procedures, maintain store cleanliness and readiness for customers
Responsibilities
- Wow the Customer through personal contact with customers and ensure fast, friendly checkout
- Lead assigned store to achieve and maintain customer service score goals
- Open and close procedures, maintain store cleanliness and readiness for customers
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Experience in retail or customer service leadership
Required Skills
customer service
team leadership
training
merchandising
store operations
Keywords
customer experience
retail management
store leadership
customer service
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
3 days ago
Location
Fall River, Massachusetts, US
Job Type
Full-time
Work Mode
Onsite
Experience
3-5 years
Category
Consumer retail electronic commerce, Customer experience, Customer service management, Store operations
About the Company
F
Five Below
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