Customer Experience Manager
Five Below
Roanoke, Virginia, US
About the Role
Five Below - 1397 Towne Square Boulevard Northwest - Responsibilities: Wowing customers through personal interactions and training crew on the B.E.S.T. customer service experience; Lead store to achieve and maintain customer service score goals; Oversee front end operations and merchandising to meet brand standards; Manage opening and closing procedures and store cleanliness; Perform store manager duties in absence of the store manager
Responsibilities
- Lead store to achieve and maintain customer service score goals
- Oversee front end operations and merchandising to meet brand standards
- Perform store manager duties in absence of the store manager
Qualifications
- Minimum qualification: none specified; likely retail/customer service experience
Benefits
Employee discounts
Career growth opportunities
Required Skills
customer service
leadership
store operations
merchandising
training
Keywords
customer experience
retail management
store operations
team leadership
customer service excellence
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
5 days ago
Location
Roanoke, Virginia, US
Job Type
Full-time
Work Mode
Onsite
Category
Consumer retail electronic commerce, Store management, Customer experience
About the Company
F
Five Below
Similar Jobs
F
Support Lead Full Time
Five Below
Humble, Texas
P
Assistant Store Manager - Customer Experience
PetSmart,
Duluth, Minnesota
T
Retail Customer Experience and Sales Supervisor
TJX
Ranson, West Virginia
S
Sunglass Hut - Phoenix Int'l Airport - Store Manager
Sunglass Hut
Phoenix, Arizona
Assistant Manager
Foot Locker
Aiea, Hawaii
T
Assistant Store Manager
TJX
Woodbridge, New Jersey