Retail Service Specialist
O'Reilly Automotive
Ramseur, North Carolina, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom to include team member execution on customer service programs; Ensure telephone is answered according to company policy; Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels on the retail showroom
Qualifications
- Retail Service Specialist
- customer service leadership
Required Skills
customer service
team leadership
store operations
communication
Keywords
retail
service
customer
leadership
team
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Job Overview
Date Posted
3 days ago
Location
Ramseur, North Carolina, US
Job Type
Full-time
Work Mode
Onsite
Category
Consumer retail electronic commerce, Customer service management, Store operations
About the Company
O
O'Reilly Automotive
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