Retail Service Specialist
O'Reilly Automotive
Keller, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Supervise the customer service levels on the retail showroom including team member execution on customer service programs; Ensure telephone is answered according to company policy; Perform all store opening/closing duties, including day end procedures, securing money/deposits, and security checks; All other duties as assigned
Responsibilities
- Lead store team members in providing excellent customer service
- Supervise the customer service levels in the retail showroom
- Perform all store opening/closing duties, including day end procedures, securing money/deposits, and security checks
Qualifications
- Experience leading retail/service team
- Customer service oriented
- Ability to perform opening/closing duties
Required Skills
customer service
team leadership
store operations
cash handling
security procedures
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