Retail Service Specialist-1
O'Reilly Automotive
Temple, Texas, US
About the Role
O'Reilly Automotive - - Responsibilities: Lead store team members in providing excellent customer service to retail and professional customers; Ensure all buy online/ship to store, hub and store to store transfers and DC add orders are processed in a timely manner; Process retail customer returns and exchanges and issue refunds; Perform all store opening/closing duties, including day end procedures; Ensure merchandise is invoiced before product leaves the store
Responsibilities
- Lead store team members in providing excellent customer service
- Process buy online/ship to store transfers and DC add orders
- Process retail customer returns and exchanges
Qualifications
- Experience in retail environment
- Strong customer service skills
- Communication and teamwork
Required Skills
customer service
inventory/stock handling
store operations
cash handling
refund processing
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