Remote Technical Support Specialist - Pos Helpdesk
Hispanic Alliance for Career Enhancement
Nashville, Tennessee, US
About the Role
A healthcare services provider in Tennessee is seeking a Technical Support Representative to assist CVS employees with technical inquiries. This full-time position involves managing troubleshooting calls, documenting issues, and providing outstanding customer service. Applicants should have at least 6 months experience in technical support or call center roles. The role allows for remote work with specific requirements. Competitive pay and extensive benefits are offered. #J-18808-Ljbffr
Responsibilities
- Respond to technical inquiries from CVS employees
- Document issues and resolutions
- Provide customer service and troubleshooting assistance
Qualifications
- 6 months in technical support or call center
Required Skills
technical troubleshooting
customer service
call center
documenting issues
remote work
Keywords
remote
tech support
healthcare
helpdesk
CVS
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