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Remote Technical Support Specialist - Pos Helpdesk

Hispanic Alliance for Career Enhancement Nashville, Tennessee, US

About the Role

A healthcare services provider in Tennessee is seeking a Technical Support Representative to assist CVS employees with technical inquiries. This full-time position involves managing troubleshooting calls, documenting issues, and providing outstanding customer service. Applicants should have at least 6 months experience in technical support or call center roles. The role allows for remote work with specific requirements. Competitive pay and extensive benefits are offered. #J-18808-Ljbffr

Responsibilities

  • Respond to technical inquiries from CVS employees
  • Document issues and resolutions
  • Provide customer service and troubleshooting assistance

Qualifications

  • 6 months in technical support or call center

Required Skills

technical troubleshooting customer service call center documenting issues remote work

Keywords

remote tech support healthcare helpdesk CVS

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