Remote Tech Support Associate I
Ambry Genetics
Holbrook, Arizona, US
About the Role
A leading genetics company is seeking a Technical Support Representative I for a remote role. The candidate will provide essential technical support to clients and internal staff for software applications. This entry-level position requires 2+ years in software support and a two-year degree in a computer-related field. Key responsibilities include triaging customer requests and assisting with user acceptance testing. This position offers a compensation range of $21.00 to $26.00 per hour, along with a Short-Term Incentive Plan. #J-18808-Ljbffr
Responsibilities
- Triages customer requests
- Assists with user acceptance testing
- Provides technical support to clients and internal staff
Qualifications
- 2+ years in software support
- two-year degree in a computer-related field
Required Skills
technical support
software applications
customer service
remote work
UAT
Keywords
remote
tech support
software support
customer support
IT helpdesk
Interested in this role?
Apply now and take the next step in your career.