Remote Technical Support Specialist Ii
Jack Henry & Associates
Birmingham, Alabama, US
About the Role
A financial services technology company is seeking a Technical Support Representative to deliver exceptional customer service to banking clients using check image scanning devices. This remote role requires troubleshooting support for clients on both Windows and Mac systems. Candidates should have at least 18 months of technical support experience, with the ability to provide level one support in a fast-paced environment. Strong problem-solving and customer service skills will be crucial to meet client needs effectively. #J-18808-Ljbffr
Qualifications
- 18+ months technical support experience
- experience in remote technical support
Required Skills
Windows and Mac troubleshooting
customer service
problem-solving
check image scanning devices
Keywords
remote
technical support
help desk
windows
mac
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Job Overview
Date Posted
3 days ago
Location
Birmingham, Alabama, US
Job Type
Full-time
Work Mode
Remote
Experience
18+ years
Category
Software technology, Technical support, Remote it support
About the Company
J
Jack Henry & Associates
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