Remote Technical Support Specialist I
Cox
Atlanta, Georgia, US
About the Role
A leading automotive service company is seeking a Technical Customer Care Specialist in Atlanta, GA. The role involves providing technical support to clients through various communication channels and requires strong problem-solving and communication skills. Responsibilities include logging client interactions, ensuring customer satisfaction, and adhering to quality standards. Candidates should have a High School Diploma and ideally less than two years of experience. Flexible working hours are required, including weekends. The hour pay ranges from $16.59 to $24.86, with benefits such as paid time off and holidays. #J-18808-Ljbffr
Responsibilities
- Log client interactions
- Ensure customer satisfaction
- Adhere to quality standards
Qualifications
- High School Diploma
Benefits
Paid time off
holidays
Required Skills
technical troubleshooting
customer service
multi-channel support
communication skills
problem solving
Keywords
remote
technical support
customer care
hybrid?
atlanta
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