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Remote Technical Support Specialist I

Cox Atlanta, Georgia, US

About the Role

A leading automotive service company is seeking a Technical Customer Care Specialist in Atlanta, GA. The role involves providing technical support to clients through various communication channels and requires strong problem-solving and communication skills. Responsibilities include logging client interactions, ensuring customer satisfaction, and adhering to quality standards. Candidates should have a High School Diploma and ideally less than two years of experience. Flexible working hours are required, including weekends. The hour pay ranges from $16.59 to $24.86, with benefits such as paid time off and holidays. #J-18808-Ljbffr

Responsibilities

  • Log client interactions
  • Ensure customer satisfaction
  • Adhere to quality standards

Qualifications

  • High School Diploma

Benefits

Paid time off
holidays

Required Skills

technical troubleshooting customer service multi-channel support communication skills problem solving

Keywords

remote technical support customer care hybrid? atlanta

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