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Remote Help Desk Supervisor - Training & Support Lead

GovCIO Salt Lake City, Utah, US

About the Role

GovCIO is hiring Remote RES Help Desk Supervisors to oversee the Help Desk team supporting Veteran Affairs. Candidates should have a Bachelor's degree and 5-8 years of experience, with strong technical and communication skills. Key responsibilities include troubleshooting technical issues, conducting user training sessions, and maintaining documentation. The salary ranges from USD $67,000 to $80,000 annually, complemented by benefits such as an Employee Assistance Program and a flexible work environment. #J-18808-Ljbffr

Responsibilities

  • oversee the Help Desk team
  • conduct user training sessions
  • maintain documentation

Qualifications

  • Bachelor's degree
  • 5-8 years experience
  • strong technical and communication skills

Benefits

Employee Assistance Program
flexible work environment

Required Skills

help desk training documentation troubleshooting communication

Keywords

remote help desk supervisor training documentation

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