Remote Help Desk Supervisor - Training & Support Lead
GovCIO
Pierre, South Dakota, US
About the Role
GovCIO is hiring a fully remote RES Help Desk Supervisor to oversee Help Desk Engineers responsible for supporting Veteran Affairs. The role requires a bachelor's degree and relevant experience in helpdesk support. Responsibilities include troubleshooting technical issues, conducting training, maintaining documentation, and managing user inquiries effectively. The position offers a salary between $67,000 and $80,000 and benefits like employee assistance, learning platforms, and a flexible work environment. #J-18808-Ljbffr
Responsibilities
- oversee Help Desk Engineers
- conduct training
- maintain documentation
Qualifications
- bachelor's degree
- experience in helpdesk support
- strong communication skills
Required Skills
troubleshooting
training
documentation
help desk
user inquiries
Keywords
remote
help desk
supervisor
training
support
Interested in this role?
Apply now and take the next step in your career.