Remote Help Desk Supervisor | Training & Growth
GovCIO
Lincoln, Nebraska, US
About the Role
GovCIO is hiring a fully remote RES Help Desk Supervisor to oversee Help Desk Engineers supporting Veteran Affairs. The role involves troubleshooting technical issues, overseeing daily activities, and facilitating user training. Required qualifications include a Bachelor's degree, 5-8 years of experience, and proficiency in MS Office and ServiceNow. A customer-centric approach is essential. The salary ranges from USD $67,000 to $80,000 annually and comes with various employee benefits, including training assistance and flexible work options. #J-18808-Ljbffr
Responsibilities
- oversee daily Help Desk activities
- troubleshoot technical issues
- facilitate user training
Qualifications
- Bachelor's degree
- 5-8 years experience
- MS Office
Benefits
training assistance
flexible work options
Required Skills
customer-centric
remote supervision
help desk
ServiceNow
MS Office
Keywords
help desk
remote
supervisor
training
ServiceNow
Interested in this role?
Apply now and take the next step in your career.