Remote Help Desk Supervisor - Training & Support Lead
GovCIO
Hartford, Connecticut, US
About the Role
GovCIO is seeking RES Help Desk Supervisors for fully remote positions in the United States. You will oversee Help Desk Engineers, ensuring effective support for technical issues related to new software/hardware for Veteran Affairs. The ideal candidate should possess a Bachelor's degree and extensive help desk experience, with strong communication skills and proficiency in MS Office. The role involves conducting training, maintaining documentation, and a salary range of $67,000 to $80,000 annually, along with various employee benefits. #J-18808-Ljbffr
Responsibilities
- Oversee Help Desk Engineers
- Conduct training
- Maintain documentation
Qualifications
- Bachelor's degree
- extensive help desk experience
- strong communication skills
Required Skills
MS Office
training
documentation
leadership
help desk
Keywords
Remote
Help Desk
Supervision
Training
IT Support
Interested in this role?
Apply now and take the next step in your career.