Guest Service Agent (part Time, Pm) - Hilton Chicago O'hare Airport
Hilton Hotels
Chicago (O'Hare), Chicago (O'Hare), US
About the Role
Hilton Hotels - - Responsibilities: Greet guests and register them during check-in; Assist guests with check-out and process payments; Use the point-of-sale system for transactions; Promote hotel services and upsell to maximize occupancy; Respond to guest inquiries and resolve issues promptly
Responsibilities
- Greet guests and register them during check-in
- Assist guests with check-out and process payments
- Use the point-of-sale system for transactions
Qualifications
- Experience in front desk operations
- Excellent communication skills
- Customer service oriented
Required Skills
POS systems
customer service
upselling
problem solving
teamwork
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