Front Desk Associate
Hyatt Hotels
Fair Lawn, New Jersey, US
About the Role
Hyatt Hotels - - Responsibilities: Welcome guests with a warm, professional demeanor and create a positive first impression; Handle check-in and check-out processes efficiently and accurately; Respond to guest inquiries, requests, and concerns in a timely manner; Resolve guest issues with a focus on service recovery and satisfaction; Manage reservations, room assignments, and billing procedures
Responsibilities
- Greet guests and assist with check-in/check-out
Qualifications
- Experience in hospitality or customer service preferred
- Strong communication and problem-solving skills
- Ability to handle billing procedures and reservations
Required Skills
customer service
front desk
hospitality
check-in
check-out
Keywords
front desk
guest services
hospitality
hotel operations
customer service
Interested in this role?
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