Front Desk Host
Hyatt Hotels
Broomfield, Colorado, US
About the Role
Hyatt Hotels - - Responsibilities: Assist guests efficiently, courteously and professionally at all times.; Maintain a high level of service and hospitality.; Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.; Post guest charges, collect payments and follow all cash handling procedures.; Handle guest mail and messages with respect to privacy and professionalism.
Responsibilities
- Assist guests courteously and professionally
- Handle guest concerns and issues to satisfaction
- Post guest charges and cash handling procedures
Qualifications
- 2+ years relevant experience
- Strong communication skills
- Hospitality/customer service experience
Benefits
Employee discounts
Flexible scheduling
Required Skills
customer service
cash handling
communication
problem solving
hospitality
Keywords
front desk
host
hospitality
concierge
guest services
Interested in this role?
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