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Front Desk Host

Hyatt Hotels Broomfield, Colorado, US

About the Role

Hyatt Hotels - - Responsibilities: Assist guests efficiently, courteously and professionally at all times.; Maintain a high level of service and hospitality.; Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.; Post guest charges, collect payments and follow all cash handling procedures.; Handle guest mail and messages with respect to privacy and professionalism.

Responsibilities

  • Assist guests courteously and professionally
  • Handle guest concerns and issues to satisfaction
  • Post guest charges and cash handling procedures

Qualifications

  • 2+ years relevant experience
  • Strong communication skills
  • Hospitality/customer service experience

Benefits

Employee discounts
Flexible scheduling

Required Skills

customer service cash handling communication problem solving hospitality

Keywords

front desk host hospitality concierge guest services

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