Guest Service Associate
Stonebridge Hospitality Management
Warren, New Jersey, US
About the Role
Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon their arrival; Verify guest credit and establish payment methods for accommodation; Keep accurate records of room availability and guest accounts using property management systems; Compute bills, collect payments, and make change for guests; Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems
Responsibilities
- Greet, register, and assign rooms to guests upon arrival
- Verify guest credit and establish payment methods for accommodation
- Keep accurate records of room availability and guest accounts using property management systems
Qualifications
- Experience in hospitality or guest services preferred
- Knowledge of property management systems
- Good communication and customer service skills
Required Skills
customer service
pms experience
cash handling
billing
records management
Keywords
hospitality
guest services
front desk
pms
billing
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