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Guest Service Associate

Stonebridge Hospitality Management Warren, New Jersey, US

About the Role

Stonebridge Hospitality Management - - Responsibilities: Greet, register, and assign rooms to guests upon their arrival; Verify guest credit and establish payment methods for accommodation; Keep accurate records of room availability and guest accounts using property management systems; Compute bills, collect payments, and make change for guests; Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems

Responsibilities

  • Greet, register, and assign rooms to guests upon arrival
  • Verify guest credit and establish payment methods for accommodation
  • Keep accurate records of room availability and guest accounts using property management systems

Qualifications

  • Experience in hospitality or guest services preferred
  • Knowledge of property management systems
  • Good communication and customer service skills

Required Skills

customer service pms experience cash handling billing records management

Keywords

hospitality guest services front desk pms billing

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