Guest Experience Lead
McDonald's
Columbia City, Indiana, US
About the Role
McDonald's - 1001 Spartan Drive - Responsibilities: Lead the guest experience and ensure guests are enjoying themselves; Handle guest concerns and provide resolution to their satisfaction; Work hand in hand with the team to maintain a welcoming, friendly, and clean restaurant environment; Offer expert insight into promotions and benefits of utilizing the McDonalds App, Mobile Order & Pay features; Communicate effectively and anticipate customer needs
Responsibilities
- Lead guest experience and resolve guest concerns
- Collaborate with team to maintain welcoming environment
Qualifications
- Experience in customer service
- Strong communication skills
Benefits
Employee discount
Flexible scheduling
Required Skills
customer service
problem solving
communication
teamwork
customer insights
Keywords
guest experience
restaurant
customer service
McDonalds
communication
Interested in this role?
Apply now and take the next step in your career.