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Guest Experience Lead (gel)

McDonald's Villa Rica, Georgia, US

About the Role

McDonald's - 116 Carrollton Villa Rica Highway - Responsibilities: Greet guests and communicate with them while ordering; Offer help with using the ordering kiosks; Assist guests who need extra hands; Check with guests after food is served to ensure satisfaction; Handle guest concerns

Responsibilities

  • Greet guests and communicate during ordering
  • Assist guests with using kiosks
  • Check with guests after service to ensure satisfaction

Qualifications

  • Experience handling guest concerns
  • communication skills
  • hospitality mindset

Required Skills

Customer service POS/kiosk operation Problem-solving teamwork multitasking

Keywords

guest experience retail hospitality fast food

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Job Overview

Date Posted 4 days ago
Location Villa Rica, Georgia, US
Job Type Full-time
Work Mode Onsite
Category Service industry, Restaurant customer service, Guest experience management

About the Company

McDonald's