Front Desk Agent
IHG Hotels
Nashville, Tennessee, US
About the Role
IHG Hotels - - Responsibilities: Kicking off truly memorable guest experiences with the warmest of welcomes; Acknowledging IHG Rewards Club members and returning guests in person or over the phone; Taking, managing, and receiving payments for guest bookings; Making the check-in and check-out process feel swift and seamless; Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations
Responsibilities
- Deliver guest-facing hospitality and support at check-in/check-out
- Provide personalized guest assistance and recommendations
- Manage guest payments and bookings
Qualifications
- Experience in front desk or guest services
- Strong customer service skills
- Ability to handle payments and reservations
Required Skills
hospitality
customer service
payment processing
guest relations
reservation management
Keywords
front desk
guest services
hotel
Interested in this role?
Apply now and take the next step in your career.