Guest Service Agent
HHM Hotels
Falmouth, Massachusetts, US
About the Role
HHM Hotels - - Responsibilities: Greet guests and assist with their needs; Register and assign guests to hotel rooms; Establish methods of payment and verify credit; Make and confirm reservations; Transmit and receive messages using the PMS system
Responsibilities
- Greet guests and assist with their needs
- Register and assign guests to hotel rooms
- Make and confirm reservations
Qualifications
- Experience in hospitality or customer service
Required Skills
PMS system
reservation management
customer service
payment processing
communication
Keywords
guest services
front desk
hotel
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