Front Desk Agent
HM Alpha Hotels & Resorts
Durham, North Carolina, US
About the Role
HM Alpha Hotels & Resorts - - Responsibilities: Greet and welcome guests in a warm and professional manner; Manage check-ins and check-outs accurately; Respond promptly to guest inquiries via phone and in person; Process reservations, payments, and room assignments; Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival
Responsibilities
- Greet and assist guests
- Manage check-ins/outs
- Coordinate with other teams
Qualifications
- Experience in hospitality operations
- Excellent communication
- Customer service orientation
Required Skills
Guest service
Front desk operations
Reservations handling
Payment processing
Room assignment
Keywords
front desk
hospitality
guest services
reception
hotel operations
Interested in this role?
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