Agent Front Desk
IHG Hotels & Resorts
Huntsville, Alabama, US
About the Role
IHG Hotels & Resorts - 3440 Aerobee Road - Responsibilities: Greet guests and provide warm welcome at check-in; Acknowledge IHG Rewards Club members and returning guests; Take, manage, and receive payments for guest bookings; Facilitate swift check-in and check-out processes; Anticipate guests' needs and provide tailored recommendations
Responsibilities
- Greet guests and assist with check-in/check-out
- Handle guest payments and bookings
- Provide personalized recommendations to guests
Qualifications
- customer service
- hospitality
- cash handling
Required Skills
guest service
payment processing
communication
problem solving
Keywords
front desk
hotel
reception
guest services
IHG
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