Front Desk Agent - Renaissance Hotel
Highgate Hotels
Las Vegas, Nevada, US
About the Role
Highgate Hotels - - Responsibilities: Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.; Handle check-ins and checkouts in a friendly, efficient and courteous manner.; Balance and prepare individual paperwork for closing of shift according to hotel standards.; Maintain and market promotions and guest programs.; Maintain a clean work area.
Responsibilities
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Balance and prepare individual paperwork for closing of shift according to hotel standards
Qualifications
- Experience in front desk operations
- Excellent communication skills
- Ability to balance cash and paperwork
Required Skills
customer service
guest relations
communication
problem solving
multitasking
Interested in this role?
Apply now and take the next step in your career.