Front Desk Agent at Intercontinental Washington Dc - the Wharf
IHG Hotels & Resorts
Washington, Dc, US
About the Role
IHG Hotels & Resorts - 801 Wharf Street Southwest - Responsibilities: Greet guests with a warm welcome and kick off memorable experiences; Acknowledge IHG Rewards Club members and returning guests in person or over the phone; Take, manage, and receive payments for guest bookings; Make the check-in and check-out process swift and seamless; Anticipate guests' needs and provide tailored recommendations
Responsibilities
- Greet guests and provide welcome experience
- Handle check-in/check-out processes
- Take and manage guest payments
Qualifications
- experience in hospitality
- customer service skills
- basic cash handling
Required Skills
hospitality
customer service
cash handling
guest relations
POS system
Keywords
front desk
reception
hotel
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