Front Desk Agent - J1
HEI Hotels + Resorts
Monticello, New York, US
About the Role
HEI Hotels + Resorts - - Responsibilities: Greet guests and provide a positive welcome; Complete the registration process and input information into a computer system; Handle cash, process payments, and balance an assigned house bank; Promptly answer the telephone and relay messages; Investigate and resolve guest complaints and issues to ensure satisfaction
Responsibilities
- Greet guests and provide a positive welcome
- Complete the registration process and input information into a computer system
- Handle cash, process payments, and balance an assigned house bank
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Ability to work in a fast-paced environment
Required Skills
customer service
cash handling
communication
problem solving
computerized check-in
Keywords
front desk
hospitality
guest services
reception
hotel operations
Interested in this role?
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