Customer Service Rep
Lincare
Hoover, Alabama, US
About the Role
Lincare - - Responsibilities: Answer questions and provide customer education regarding products/services; Documents calls in computerized record keeping system; Enters customer orders in computerized system; Verifies and updates demographic information such as address and telephone number in computerized records; Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Responsibilities
- Answer questions and provide customer education regarding products/services
- Documents calls in computerized record keeping system
- Enters customer orders in computerized system
Qualifications
- High school diploma or equivalent
- customer service experience
- data entry skills
Required Skills
customer service
data entry
communication
record keeping
problem solving
Keywords
customer service
order entry
inbound calls
outbound calls
education
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