Customer Service Representative
U-Haul
West Springfield, Massachusetts, US
About the Role
U-Haul - 380 Union Street - Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services.; Use smartphone-based U-Scan technology to manage rentals and inventory.; Move and hook up U-Haul trucks and trailers.; Clean and inspect equipment on the lot including checking fluid levels.; Answer questions and educate customers regarding products and services.
Responsibilities
- Assist customers with U-Haul products and services
- Use smartphone-based U-Scan to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
Required Skills
customer service
product knowledge
inventory management
problem solving
communication
Keywords
customer service
retail
rental
logistics
equipment
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