Customer Service Representative - Helena Airport
Enterprise Mobility
Helena, Montana, US
About the Role
Enterprise Mobility - - Responsibilities: Meet and greet customers in a professional, friendly, and timely manner; Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services; Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment; Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information; Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
Responsibilities
- Greet customers and provide service
- Handle reservations and inquiries
- Offer upgrades and additional services
Qualifications
- 3+ months customer service experience
- communication skills
- sales-oriented
Required Skills
customer service
sales
communication
problem solving
product knowledge
Keywords
customer service
rental car
airport
Helena
reservation
Interested in this role?
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Job Overview
Date Posted
3 days ago
Location
Helena, Montana, US
Job Type
Full-time
Work Mode
Remote
Category
Customer support service, Service and support, Retail rental
About the Company
E
Enterprise Mobility
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