Customer Service Rep(id #506497)
Partners Personnel
Hayward, California, US
About the Role
Partners Personnel - - Responsibilities: Attain and keep current with the knowledge and skills required to provide information, service and assistance.; Be available as assigned to accept all calls in a professional manner, and determine the nature of the call.; Take all possible action including research, working with computer, completing forms and other follow up to expeditiously insure that accurate information and service is provided.; Obtain required information and respond when necessary to complete action on inquiries/requests received.; Complete appropriate paperwork and associated computer data/order entry to accomplish required actions.
Responsibilities
- Handle customer inquiries and provide accurate information
- Fill out forms and enter data to fulfill requests
- Research and action on inquiries to resolve issues
Qualifications
- Customer service experience
- Strong communication
- Data entry or computer skills
Required Skills
customer service
communication
data entry
problem solving
computer skills
Keywords
customer service
call center
inbound calls
information support
order entry
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