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Customer Service Representative Ii

Government Jobs Minneapolis, Minnesota, US

About the Role

Government Jobs - Full-time - $28.32 - $34.43 Hourly Under general supervision the position is responsible for assisting in the resolution of the more complex problems associated with City billing, permits and/or business license processing, and performing customer intake and triage, research, and processing of customer refunds. Work Location This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office. While this posting is for Regulatory Services, the list of eligible candidates may be considered for positions in other departments. The City of Minneapolis does not sponsor applicants for work visas.

Required Skills

customer service data entry billing problem solving communication

Keywords

customer service government billing permits refunds

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