Computer Support Technician
Sibitalent
Denver, Colorado, US
About the Role
Hiring for Government Agency
Do you have the following skills, experience and drive to succeed in this role Find out below.
Job Position: Personal Computer Support Technician (Tier II)
Job Type: W2
Location: Denver, CO (Onsite)
- Associate degree with 3+ years of experience. Additional years of relevant experience will be considered in lieu of a degree.
- Competency in ServiceNow ITSM tool.
- Proficient in Active Directory account management.
- Proficient in utilizing JIRA to provide updates to projects/tasks.
- Must be customer oriented. Solving customer problems in a timely manner and informing the customer of problem resolution in a clear manner. xywuqvp
- Experience installing, configuring, and troubleshooting hardware, software, and peripherals.
Responsibilities
- Tier II PC support responsibilities include hardware/software/troubleshooting
- Provide customer-oriented IT support and communicate resolutions clearly
- Utilize ServiceNow ITSM for incident/request management
Qualifications
- Associate degree or equivalent 3+ years experience
- Experience with Active Directory
- Experience with JIRA
Required Skills
ServiceNow ITSM
Active Directory
JIRA
PC hardware/software troubleshooting
customer service
Keywords
Computer Support
IT Support
Tier II
Onsite Denver
Interested in this role?
Apply now and take the next step in your career.
Job Overview
Date Posted
2 days ago
Location
Denver, Colorado, US
Job Type
Full-time
Work Mode
Onsite
Experience
3-5 years
Category
Software technology, It support, Technical service, Personal computer support technician
About the Company
Sibitalent
information technology & services
Plano, United States
110 employees
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