Part-time Client Support Technician Onsite with Some Remote
Personified Tech
New York City, New York, US
About the Role
A managed IT cybersecurity services provider in New York is looking for a part-time Client Support Technician. This role will involve providing helpdesk support to clients via email and Slack, focusing on various technologies such as Google Workspace and Windows/Mac operating systems. The ideal candidate will have at least 2 years of helpdesk experience and strong customer service skills. This position offers flexibility in hours and involves both onsite and potential remote work opportunities. #J-18808-Ljbffr
Responsibilities
- Provide IT helpdesk support to clients via email and Slack
- Troubleshoot Google Workspace and Windows/Mac OS issues
- Coordinate with clients to ensure issue resolution
Qualifications
- 2+ years helpdesk experience
- strong customer service
- ability to work onsite and remotely
Required Skills
helpdesk
customer service
remote work
Google Workspace
Windows/Mac
Keywords
it
cybersecurity
helpdesk
remote
onsite
Interested in this role?
Apply now and take the next step in your career.